Service Work

2017 North American Heartland Owners Rally – Goshen

SERVICE FORM IS NOW CLOSED

Minor service work

For this rally, you are allowed to submit 2 minor service requests and Heartland will make “best efforts” to get to these.

WHAT WE CAN DO
We can do minor service work only (repair, replacement and adjustment of small items)

WHAT WE CANNOT DO
– Major service work
– Repair/replace things like awnings, steps, windows, air
conditioners, furnaces, water heaters, stoves, refers etc.
– Drop underbellies, repair / replace tanks or tank valves

COST
There will be no charge to you for your two approved minor service items

WHEN
Service work begins first thing Monday morning June 12th and continues through Friday afternoon, June 16th unless all work is completed earlier

WHERE
Service work will be performed on your rig “at your rally site”.

SIGN-UP FORM
We’ve created a sign-up form that we need you to complete if you wish to have Minor Service work performed. Your requests will be reviewed and the status will be communicated back to you.
Sign-Up Form Link

SERVICE FORM IS NOW CLOSED

OPTIONS
Do you have warranty or non-warranty items that are not minor? Do you have some RV improvements you want made? Our local dealer, Tiara RV Sales and Service is ready to discuss these needs with you. Tiara RV has extended Heartland RV Owners a discounted shop rate, therefore is separate and not related to Heartland’s Minor Rally Service work.
Learn more in this document > (link).

Follow this link to the forum discussion thread for this item.

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SERVICE FORM IS NOW CLOSED

Passport

2017 North American Heartland Owners Rally – Goshen

A word about your Rally Passport

The Elkhart County 4H Fairgrounds is a very large property and is open daily for both public and private events. Most of our rally activities will be held in the ECCC building that we call our Rally Hall. However, we will have some activities in other buildings and a few outdoor locations throughout the property.

To ensure our rally functions remain private, open only to rally attendees, we ask that you wear your Rally Passport when out and about the Fairgrounds property. Your Rally Passport consists of a color printed plastic badge and a blue lanyard. They are meant to be worn around your neck, with the badge in the front.

A Rally Passport and lanyard has been included in your rally bag, one for each registered rally attendee. Below is an image of the passport.

2017_Goshen_Rally_Passportx248pix

 

 

 

 

 

 

In addition to your Rally Passport, kindly wear your Club Member Badge during pre-rally and rally functions so other attendees may know who you are and make your acquaintance.

Follow this link to the Rally Credentials flier.

Follow this link to the forum discussion thread for this item.

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2016 Heartland Owners Club North American Rally: RECAP

Now that winter has set upon early in most parts of the country, Heartland Owners have been busy either winterizing their coaches and campers or taking their ball (Heartlands) and going home…or somewhere much warmer.  I think its a good time to rewind to look back and share the happenings at our wonderful National Rally that was held in the lively Las Vegas in early October.

First, we all owe so much to Jim Beletti, Heartland RV’s Director of Owner Interests and Julie Hancock, Heartland Owners Club Manager who, as a team, tirelessly organized the whole shebang.  With each North American Rally, it seems that they get better than the year before.  Planning began for this rally in 2011 and continued through 2015.  Jim flew out to Las Vegas in 2013 and 2015 as he worked on finding an appropriate venue where we could fit 150 Heartlands, rally rooms to host the Vendor Hall, Rally Hall, meet with caterers, entertainment, tours, obtaining contracts etc.  Once he scored the venue, he released the dates and location so we, HOC members could make plans to attend.  Then Julie went to work programming and testing the rally registration site.

Our pre-rally days (October 2-5, 2016) started with the arrival of our rally attendees at the Oasis Las Vegas RV Resort.  Prior to the pre-rally, Jim’s rally core team arrived.  They hit the ground running,  picking up and organizing rally documentation and door prizes, getting the rooms setup and stuffing the rally bags.  Johnnie Walker RV delivered several new model Heartland ‘display coaches’ for members to take a look-see.  On Tuesday, a few Heartland Owners opened up their coaches for tours showcasing their mods and decorating ideas.

And then it happened. Heartland RV’s proudly made their presence known parading one by one as they entered the gates of Oasis Las Vegas RV Resort.  These couple days were a bit hectic; getting pre-rally attendees parked and set up and presented their own swag bags, credentials and schedules.  Members who signed up prior, got their rigs weighed and professional washes all three pre-rally days.  There were three Pre-Rally tours:
– Hoover Dam
– Rick’s Restorations/Mob Museum/Fremont Street/Downtown tour
– Vegas “Points of Interest” tour
During the Pre-Rally, members did what they wanted on their own schedule.  Many went down to the Vegas Strip, others went to Valley of Fire and Hoover Dam.  On Wednesday, Len Trujillo led a caravan of golfers to the Legacy Golf Club for a 9:00 am Tee Time.  Dometic and Atwood provided representatives to address minor issues and answer questions about their products.  In the early evening, we all gathered at the Casablanca Commons in the RV Resort for the Chili Dog Meet and Greet; a great time had by all to meet new folks and see old Heartland friends.

The first day of the Rally (Thursday, October 6th) had a full schedule.  We started our day early at 7am for coffee, tea and donuts in the rally room. Vendor tables opened up at the Heartland Marketplace with Dometic, Atwood, Dexter Axle, RV LED Lights, Theresa Stewart Jewelry, Valor TPMS, MORyde, Nancy Beletti’s Mary Kay Cosmetics, Lisa Brown’s Young Living Essential Oils and Jewelry Designs, Crocheted Creations by Cathy Daniels, and Teri Wescott Jewelry.

Ann Mayer led the morning Wake Up Workout zero impact exercises, seminars and presentations throughout the day.  We all caravanned over to the M Resort Spa Casino for a 5pm belly-stuffing buffet dinner and then danced it all off at the Ravello Lounge for music entertainment (think ‘Beach Boys’ and the ‘Eagles’).

Day two (Friday, October 7th) was a repeat of the day prior.  Our evening was a planned patio party with with music entertainment provided by Heartlanders, Len Trujillo (a fabulous one man band).

Saturday, we all rose early again for morning hot beverages and sugary vittles with presentations and seminars until noon.  We all met at the big rally room at 5pm for a wonderfully tasty catered dinner and fellowship.  After dinner, we sat through the Heartland Gives Back presentation ‘Soldier’s Best Friend’ (very few dry eyes).

This year’s Heartland Gives Back initiative (HGBi) will beneficiary will be Soldier’s Best Friend (SBF). SBF provides U.S. military veterans living with combat-related Post Traumatic Stress Disorder (PTSD) or Traumatic Brain Injury (TBI) with Service or Therapeutic Companion Dogs, most of which are rescued from local shelters. The veteran and dog train together to build a trusting relationship that saves two lives at once and inspires countless others.

We proudly opened our hearts and wallets raising over $4000 that evening; the amount needed to train one animal to be put into the service of a military veteran.

After the presentation and eyes were dried from the emotional presentation, the door prize drawings began with Jim Beletti emceeing the event.  My, there were A LOT of door prizes!  The prize runners surely got their workout that evening delivering to the winners at their tables.  After all the door prizes were awarded, we put on our dancing shoes to a DJ music venue.

After door prizes, Jim Beletti asked the Soldier’s Best Friend representative to return to the stage.  At that point, Jim pulled out a poster-sized check from Heartland RVs for ANOTHER $4000!  Can you believe it?  Chris Hermon, President of Heartland RVs authorized Jim to make a matching donation for up to $4000.  Wow – $8000 was raised in total for Soldier’s Best Friend, fully funding the training of “TWO” animals to be put into the service of two military veterans.  Thank you Chris Hermon and Heartland RVs!

Sunday morning, we woke with our alarm clocks onc last time for an early morning all-hands catered breakfast in the Rally Room.  Rally attendees said their goodbyes with hugs and handshakes checking out by noon with a few core team volunteers staying behind to clean up the venue.

So, if you didn’t attend yet are reading this, let’s just say you missed a GREAT ONE!  We hope to see you in 2017!

Save the date!!

2017 North American Heartland Owners Rally!

Elkhart County 4H Fairgrounds

Goshen, Indiana USA

June 13-18, 2017

(a 7-day pre-rally is also being planned for June 6-12)

(link to rally details)

See you in the Heartland!

 

 

Heartland Marketplace

2017 North American Heartland Owners Rally – Goshen

HEARTLAND MARKETPLACE

The Heartland Marketplace is our Vendor Hall and then some.  This year, we’ll have a large number of RV and RV lifestyle related products and service being represented by vendors both indoors (Sheep-Swine building on Maple Street) and outdoors in Carnival area (south end of Locust Street)


Indoor Marketplace

Location
Sheep-Swine building on the east side of Maple Street, right behind the Rally Hall (ECCC building)

Dates / Times
Tuesday – Friday, June 13-16, 8 am to 4 pm


Outdoor Marketplace

Location
Carnival area at the south end of Locust Street at the intersection of Ring Road

Dates / Times
Tuesday – Friday, June 13-16, 8 am to 4 pm


Vendor Listing

Follow this link to the Heartland Marketplace guide to learn who will be vending with us


Follow this link to the forum discussion thread for this item.

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Pre-Rally Tours / Activities

2017 North American Heartland Owners Rally – Goshen

Pre-Rally Tours and Activities

We are holding a 7-day Pre-Rally (June 6th – June 12th) for those who can come to Goshen early.  Rally attendees will be able to sign up for the Pre-Rally and Pre-Rally Tours and Activities at the same time they register for the Rally.

You do not need to commit to all 7 days of the Pre-Rally.  You’ll choose your Pre-Rally arrival date during the registration process.

Pre-Rally is a great time to arrive, get settled into your site, meet your neighbors, check out the area, and take in some of the planned, optional Pre-Rally Tours and Activities.  If you plan to take in any of the Technical or Lifestyle presentations during the rally, you will definitely want to arrive at least 1-day prior to the start of the Rally as Rally activities begin first thing Tuesday morning, June 13.

Pre-Rally Dates: Tuesday, June 6 through Monday, June 12.


Pre-Rally Daily Schedule

Tuesday, June 6
  • RV Weighing (details)
  • RV Washing (details)
  • Mastering Your RV – a 3-day RV maintenance course put on by Mobile RV Academy (details)
Wednesday, June 7
  • RV Weighing (details)
  • RV Washing (details)
  • Mastering Your RV – a 3-day RV maintenance course put on by Mobile RV Academy (details)
Thursday, June 8
  • RV Weighing (details)
  • RV Washing (details)
  • Mastering Your RV – a 3-day RV maintenance course put on by Mobile RV Academy (details)
  • Tour: Amish Countryside – an all day tour, by bus – $24 pp (details)
  • Tour: South Bend – an all day tour, by bus – $62 pp (details)
Friday, June 9
  • RV Weighing (details)
  • RV Washing (details)
  • Tour: Amish Countryside* – an all day tour, by bus – $45 pp (details)
  • Tour: South Bend* – an all day tour, by bus – $62 pp (details)
Saturday, June 10
  • RV Weighing (details)
  • RV Washing (details)
  • Amish Home Dinner – a real Amish dinner at the home of an Amish family – $21 pp (details)
Sunday, June 11
  • RV Weighing (details)
  • RV Washing (details)
  • Cooks Bison Ranch – a tour of a working Bison ranch and lunch – $20 pp (details)
Monday, June 12

The Amish Countryside and South Bend tours are inclusive of bus transportation, a step-on tour guide, all tour entrance fees and in some cases, lunch.

REGISTRATION AND TICKETS
Each tour / activity will be priced “Per Person”.  Advance registration and payment using the rally registration system will be required.  Rally attendees will be able to register for pre-rally tours and activities during the “rally registration process”.

TOUR CANCELLATION / REFUND STATEMENT
As we will be paying in advance for tour buses, tour guides and in some cases, admission for ticketed events, NO REFUNDS will be issued for these tours. If your plans change such that you cannot attended a Pre-Rally tour that you’ve registered and paid for, we encourage you to gift this to another rally attendee.  Give them your tour tickets and let Club Manager, Julie Hancock (email link) know the names of the people who will be taking your place.

“On Your Own” – Activity Planning Resources

In addition to all 7 Pre-Rally days, we will have some “open periods” during the rally to afford rally attendees more opportunities to “do their own thing” without having to miss any Rally items.

Some sights and activities in and around Elkhart County require advance planning and tickets, while others require no planning and are free.  Below are a couple of resources to consider when planning your non-rally activities.


Resources for Area Points of Interests

AmishCountry.org


Follow this link to the forum discussion thread for this item.

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Get Moving! (exercise)

2017 North American Heartland Owners Rally – Goshen

Wake Up Workout

with Ann Mayer

Begin your day with a fun, low impact, exercise class that will be over before you can start whining 🙂

Who: All are welcome
When: Tuesday, Wednesday, Thursday & Friday mornings
Time: 8:30 – 9:00 AM (arrive by 8:25)
Where: Meet at the Nelson’s Pavilion
(Locust Street near the clock tower)
Wear: Comfortable clothes & sneakers
Bring: (optional – more info below) Your Trekking Poles and stay
for the next class!

Follow this link to view the Wake Up Workout flier.  A final version of the flier will be included with your rally packets.

Pole Trekking

with Ann Mayer

Who: Anyone who can walk
When: Daily, Tuesday – Friday, June 13-16
Time: 9:00 – 9:30 AM (arrive by 8:55)
Where: Meet at the Nelson’s Pavilion
(Locust Street near the clock tower)
Wear: Comfortable clothes & sneakers
Bring: 2 Trekking Poles

Follow this link to view the Pole Trekking flier.  A final version of the flier will be included with your rally packets.

Follow this link to the forum discussion thread for this item.

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First-timers Orientation

2017 North American Heartland Owners Rally – Goshen

First-timers Orientation Meeting

There are over 500 attendees registered for the 2017 North American Heartland Owners Rally in Goshen, Indiana. For more than 200 attendees, this will be their “first ever” Goshen rally.

For our First-time Goshen Rally attendees, we’ll be holding a brief, yet informative meeting to orient the first-timers to the rally and the venue.

While this meeting is completely optional, all Goshen first-timers are cordially invited to attend this meeting.

Who:    First-time Goshen Rally attendees
What:   Rally / Venue Orientation Meeting for “Goshen” First-timers
When:  Monday, June 12th at 1 pm
Where: In the rally hall (large room in the ECCC building near the
front of the venue)

If you plan to attend this meeting, please:

  • If included in your rally bag, add your “First Goshen Rally” hanger bar to your Club Badges
  • Wear your club badges to the meeting
  • Bring all of your rally paperwork to the meeting
  • Bring a note pad and pen to the meeting to make notes

Follow this link to view the flier for this meeting.

Follow this link to the forum discussion thread for this item.

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Presentations Schedule

2017 North American Heartland Owners Rally – Goshen

Lifestyle and Technical Presentations

Coordinators
Technical: Jim Beletti (contact)
Lifestyle: Emily Rohrer (contact)


TECHNICAL PRESENTATIONS
We’re lining up vendors, trainers and teachers to present up to 25 Technical sessions on the various products and systems on your coach.  Plan to make several of these sessions to learn more about care, use and maintenance of your coach.

Follow this link (PDF) to view the latest version of the Technical Presentation schedule.  A final version will be included with your rally packet.

Follow this forum link to discuss Technical Presentations.


LIFESTYLE PRESENTATIONS
We’re lining up club members and trainers to present up to 25 Lifestyle sessions.  Some sessions will be RV kitchen related and how to get the most from your RV kitchen.  Most sessions will be presented by club members on hobbies, crafts, skills and other areas that interest them and may interest you!  If you want to learn what fellow club members enjoy doing while on the road or at home, plan to make several of these sessions and learn about interesting ways to spend your leisure time.

Follow this link (PDF) to view the “latest” version of the Lifestyle Presentation schedule.  A final version will be included with your rally packet.

Follow this Forum link to discuss Lifestyle Presentations.

Return to Rally Details page

Cancellation

2017 North American Heartland Owners Rally – Goshen

Cancellation Policy
Registered rally attendees may cancel their registration at any time for any reason.

Cancellations received through May 13, 2017 will be refunded less a non-refundable fee of $50.

Refunds cannot be made for cancellations made after May 13, 2017 for any reason.

Changes and Cancellation Process

Cancellation is done in the “Review/Edit your Rally Information” area of the online system.

Follow this link to log into your Rally Registration site, then:

  1. Click on the Register Now button
  2. Add the email address used when you registered for the rally initially and click Continue
  3. Add the password used when you registered for the rally initially and click Continue
  4. Depending on what changes you need to make, click on Personal Information, Agenda or Campground
  5. Make your changes and click Continue
  6. You’ll be taken back to the Personal Information, Agenda or Campground choices.  If done, click Continue, then on the next page, click Finish.  Otherwise, make additional changes as needed in the other sections, then click  Continue and Finish.

If you’re not able to cancel online, simply email our Club Manager, Julie Hancock at club@heartlandowners.org.  Refunds, where applicable, will be processed automatically.


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Rally Details – 2017

2017 North American Heartland Owners Rally – Goshen

2017 North American
Heartland Owners Rally
Goshen, Indiana

Venue:Elkhart County 4H Fairgrounds
Location:1774 E Monroe Street
Goshen, Indiana 46528
574-533-3247
Venue Website:www.4hfair.org
Driving map to Venue:Click here to map yourself to gate 1 at the Fairgrounds

Click here to download the Detour Maps due to construction near the Fairgrounds

Overview map of Venue:Click here to open a venue overview map
Pre-Rally Dates:June 6-12, 2017
Rally Dates:June 13-18, 2017
Post-Rally Dates:The PPA rally follows ours, so we need to vacate by noon, Sunday, June 18, 2017
Rally Guide:Click here for the Rally Guide
(an index to all Goshen Rally articles)
Registration:March 1st, 2017 @ Noon CST
Camp Site / Area Maps:Click here to go to Rally Sites article
Rally Discussion:Click here to go to Rally Discussion Thread
RV Weighing:Click here to view RV Weighing details
Rally Rates:Click here to view Rally Rates
Rally Attendee Directory:Click here to view the Attendee list
Rally Agenda:Click here to view the Agenda

Please note: There are a total of 259 Reservations available. Selecting a NO RV registration is included in total registrations and DOES NOT free up a site to be taken by someone else.